TELEHEALTH APPOINTMENTS
Come appointment time, the video call can be started with a click, and every bit of data transmitted is encrypted and secure.
Joining a call is easy - a few clicks and you are in!
Check out our tips for your upcoming video conference
Please note you will need a valid credit card on your Jane profile to process your visit
TELEHEALTH TIPS
It is recommended you use the latest stable version of Chrome or Firefox as well as a fast internet connection.
Once you have joined the call, you will be able to:
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Mute or un-mute your audio
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Enable or disable the video camera
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Send messages to the other participant
Here's what each of the icons do, starting from the left:
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Screen share - A picture is worth a thousand words and sharing your screen with your practitioner helps share that information
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Raise hands - Click this to politely let the practitioner know that you want to speak.
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Text Chat Window - Use this to chat with your practitioner through text and emojis
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Mute/Un-mute - Great for those moments when you need to mute sounds during the call
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Leave call - When you’re finished with your call, click here or simply close the tab.
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Enable/Disable video - Click here to enable or disable your video
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Tile View - Tile view lets you see everyone side by side
- More actions:
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Profile - Want to change your name in the chat
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Change video quality (High, Normal, Low, Low bandwidth) - If you’re finding the video a little choppy, lower the video quality here to help maintain a smooth online appointment
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View full screen
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Blur my background - Great little beta feature to hide your background. You’ll still show up but we’ll do our best to hide everything around you
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Settings - Opens the window to see all the settings mentioned above
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When you are ready to end the call, click the red Leave Call button at the bottom of the screen.