Health Advisory Information

This page contains the most current procedures. We greatly appreciate your patience and understanding as we promptly update this information as guided by Ottawa Public Health.


We look forward to seeing you again soon :) 

  1. Patient / client screenings will be mandatory prior to each appointment. Please check your email for the link on your appointment date(s) and complete before you head out for your scheduled visit. No email? We will be contacting you by phone :)

  2. All persons must sanitize and/or wash hands upon entering the clinic. 

  3. Patients and clients will be required to wear a mask (either cloth or disposable) for all visits to the clinic. Your practitioner will be wearing a mask for your treatment (and possibly gloves depending on the service).

  4. Please arrive alone (unless cleared by your practitioner in advance) and close as possible to your scheduled visit so we may continue to support social distancing regulations to the best of our abilities.

  5. Appointment availability will vary in accordance with regulations and the status of covid. Please click here for the most current availability.

  6. We recommend adding a credit card to your Jane Account for contactless payment, and perhaps consider booking 2-4 appointments in advance to reserve your preferred treatment time. 

  7. Chiropractic patients: the consultation portion of all initial, report of findings and reassessment visits will be done over the phone (kindly ensure this phone number has been provided). Please arrive in front of the clinic, (disconnect any bluetooth in your vehicle if applicable), and Dr. Robinson will call you at the time of your visit. You will then be invited into the clinic for the in-person portion of your appointment.

  8. Guidelines specific to Naturopathic Medicine appointments, click her